FAQs

Cylinder Types and Sizes

What types of cylinders are available at Newgas?

Newgas has two main types of cylinders, named after the type of material used in producing it. Steel Cylinders are made from high tensile steel and Composite Cylinders made from Fiber glass.

What are the different cylinder sizes available?

 3kg, 6kg, 12kg and 50kg for Steel Cylinders and 6kg and 12kg for Composite cylinders.

Can I upgrade from a small cylinder size e.g, 3kg to a bigger cylinder size e.g, 12kg?

Yes, you can upgrade your cylinder sizes anytime. Customers only need to pay for the difference in the cylinder deposit price between the size you have and the new size required.

What happens if I choose to pick a 6kg cylinder refill even though I have a 12kg deposit?

Only the 6kg LPG price will be paid and no charges applicable for the cylinder deposit. You have the flexibility to choose a refill cylinder size smaller than your current cylinder deposit size.

Eg. In this case you will be considered as a 12kg cylinder customer and can thus revert to 12kg cylinder at any point in time without having to pay any deposit top-ups. You can also opt to take 3Kg Cylinders if you have made deposit of 6Kg Cylinders or 12Kg Cylinders.

Still have questions?

Can’t find the answer you’re looking for? Please talk to our consultant.

Towards a better Future

By getting more people to move from the use of charcoal and wood for cooking to LPG the Group is helping to conserve our forests and protect ecosystems for future generations ensuring a better future for all. Newgas aims to reduce these health risks by building LPG infrastructure and promoting LPG usage for cooking.

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