FAQs

Ordering For Family and Friends

Can I order for my parents through my Newgas account?

Yes it is possible to order for your parents, family or friends who live at a different location from your account. You will however need to register their location as a different connection as part of your account.

How can I pay for an existing Newgas customer to have their cylinder refilled?

By placing an order and completing the payment process. Kindly note that you will need the phone number and Newgas customer number of the person to be able to complete the transaction. Payment will have to be made in full through any of the available digital means before the delivery will be made.

Still have questions?

Can’t find the answer you’re looking for? Please talk to our consultant.

Towards a better Future

By getting more people to move from the use of charcoal and wood for cooking to LPG the Group is helping to conserve our forests and protect ecosystems for future generations ensuring a better future for all. Newgas aims to reduce these health risks by building LPG infrastructure and promoting LPG usage for cooking.

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