FAQs

Safety Measures

What should I do if I think I can smell gas around my cylinder or in the Kitchen?

If you are using the LPG to cook, stop cooking immediately and switch off the stove. Switch off the regulator, remove it and and covert he valve with the leak proof cap that comes with the Newgas LPG cylinder. Since LPG is heavier than air, it will tend to move to the bottom of the room. Open your kitchen door to allow any LPG gathering near the floor to move out and then contact your Distributor or Customer care centre for assistance.

Where should I store my LPG cylinder?

At a distance of at least about 1 metre from the LPG Stove. Keep the cylinder at a secured place if the same is outside the kitchen or in the Balcony. Please provide a proper top Cover to prevent the Direct Sunlight and rain water. Put the cylinder on a stand to keep the bottom portion of cylinders duly ventilated. Always keep the cylinder standing

What should be the ideal distance between my LPG cylinder and any heat source?

The LPG Cylinders can be placed below the Kitchen Cooking Slab, if placed outside the Kitchen then a distance of 1 Meter to 2.5 Meter is the desired distance. The height of stove should be minimum 6 inches (150 mm) above the top of LPG cylinder.

What is the recommended LPG hose to use for the LPG cylinder connection?

Avoid using air hose, water hose or rubber hose for connecting your LPG cylinder to your LPG stove. These cylinders are not safe for use with LPG and can cause leaks and fire. Instead use specially designed LPG hose that are Flame Resistant and also have Rodent Proof steel wire Reinforced like the “Newgas LPG Hose”. This is available from all Newgas Distributors and samples are available at all Newgas showrooms for inspection and purchases at very affordable prices.

What is the cost of Newgas LPG Hoses, Is it Available in Different Sizes?

The Fire Resistant “Newgas LPG Hoses” are available in sizes of 1.5 meter, 2 Meters, 2.5 meters and also in running length that can be cut to meet the customers requirement. In the interest of safety these hoses are made available at a very reasonable price for Customers. Current prices are available at all Newgas showrooms.

What is the Lifespan of a Newgas LPG Hose

The Newgas LPG Hoses can be used for up to Five years and it is recommended for safety reasons to replace the same after 5 years of use.

Still have questions?

Can’t find the answer you’re looking for? Please talk to our consultant.

Towards a better Future

By getting more people to move from the use of charcoal and wood for cooking to LPG the Group is helping to conserve our forests and protect ecosystems for future generations ensuring a better future for all. Newgas aims to reduce these health risks by building LPG infrastructure and promoting LPG usage for cooking.

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