FAQs
Signing on to Newgas
There are multiple ways to sign on to Newgas, including the following:
1. Download and install the Newgas app from google playstore, apple apps store or Newgas website (newgas.online) and register with your phone number.
2. Dial *815# on any network and follow the on screen instructions to register.
3. Register when you are visited by our onboarding and sales officers who are on hand visiting and registering potential customers in your homes, places of work and specified public places.
4. Call our customer care centre on 0302428877 or email us on customercare@newgas.online for support and guidance to register.
5. Visit the nearest Newgas showroom to be registered.
The primary document required for sign on and verification is the Ghana Card. This is a requirement of the National Petroleum Authority. Alternatively, we can register you with your Passport or Voter’s ID for a period of time and replace them with your national ID once it becomes available.
No deposit is required at the time of signing onto Newgas. You will however be required to make an initial deposit either with your existing cylinder or cash to activate your Newgas Account and start ordering LPG from Newgas.
Still have questions?
Can’t find the answer you’re looking for? Please talk to our consultant.
Towards a better Future
By getting more people to move from the use of charcoal and wood for cooking to LPG the Group is helping to conserve our forests and protect ecosystems for future generations ensuring a better future for all. Newgas aims to reduce these health risks by building LPG infrastructure and promoting LPG usage for cooking.
