FAQs
Updates
This can be done through either of the following;
a. By editing account profile on the Newgas mobile application and confirming the OTPs sent to both the previous and new phone numbers.
b. By calling the Newgas Customer Care centre.
Change delivery location when placing the next order or go to your profile in the Newgas Mobile app and update the location.
The Login PIN can be changed by using the option of “Forgot PIN” and follow the process on app.
Still have questions?
Can’t find the answer you’re looking for? Please talk to our consultant.
Towards a better Future
By getting more people to move from the use of charcoal and wood for cooking to LPG the Group is helping to conserve our forests and protect ecosystems for future generations ensuring a better future for all. Newgas aims to reduce these health risks by building LPG infrastructure and promoting LPG usage for cooking.
